Ðŵ¹ó±ö»á

12 minutes ago

CD

I have used this services in the past. I trust this company to satisfy customers with its contracts when needed.

2 hours ago

PB

Everything perfect

A day ago

DS

A really good experience with them. I've used their services in the past year, and still they can surprise you with their quality and care. All their support team is very kind and supportive in the most difficult situations. I had to use the insurance during my last trip to Australia. I'll continue recommending them to anyone that I know. :)

An hour ago

DD

Good guidance in the application process and this made it easier to complete.

An hour ago

TB

The ease of finding the right policy and able to compare the policies.

8 hours ago

CR

Customer service was outstanding! JAYSON was so helpful, personable, and informative. He was patient and explained the policy to me. The rate is reasonable and the coverage exceeded our requirement.

5 hours ago

GW

Good value, good communication.

Apr 29, 2025

JV

My travel claim still has not been resolved. I emailed the documents 3 times in November 2024, and the company stated they did not receive them. February 2025 had to send all the documents again via us postal service, registered return receipt since they only have a P.O Box. After 2 months I get an automated email requesting more documentation. Sent it via email, and after another month, I got an automated email requesting the documents again. It is impossible to speak with the claim assessor, and they will not even acknowledge receipt of documents. You leave messages, send emails, and they do not respond. This company does not care about its customers, and that shows when handling claims. They take 3 to 4 weeks to ask for something, another month to ask for something else until the customer gets frustrated and leaves it there.

15 hours ago

MS

claims process is not easy

An hour ago

Great insurance coverage, staff and peace of mind while traveling. Thanks !!